{"data":{"id":2002,"url":"https:\/\/repo.xbbh.net\/items\/2002","status":"published","type":"thesis","title":"Analisis Faktor-Faktor kualitas Pelayanan Terhadap Kepuasan Pasien BPJS Rawat Inap di RSUD Ratu Aji Putri Botung Kabupaten Penajam Paster Utara","title_alt":null,"abstract":"Persaingan yang terjadi diantara rumah sakit pemerintah maupun swasta menjadikan kepuasan pasien menjadi prioritas utama","abstract_alt":null,"creators":[{"role":"author","family_name":"Arifin","given_name":"Sayid","orcid":null,"national_id":"1211201127"},{"role":"advisor","family_name":"Asep Effendi R","given_name":"SE. M.Si. PIA. CFra. CRBC Asep Effendi R SE. M.Si. PIA. CFra. CRBC","orcid":null,"national_id":null},{"role":"advisor","family_name":"H. Rukhiyat Syahidin","given_name":"SH. MH. MARS H. Rukhiyat Effendi SE. M.Si. PIA. CFra","orcid":null,"national_id":null}],"year":2022,"date_issued":"2022-11-05","publication":null,"volume":null,"issue":null,"pages":null,"publisher":null,"isbn":null,"issn":null,"doi":null,"official_url":null,"institution":"UNIVERSITAS SANGGA BUANA YPKP","id_number":null,"thesis_level":"master","publication_status":"published","refereed":null,"keywords":[],"language":"id","subjects":[],"divisions":[{"code":"61101","name":"S2 Manajemen","pddikti_code":"61101"}],"citation":"Arifin, Sayid (2022) Analisis Faktor-Faktor kualitas Pelayanan Terhadap Kepuasan Pasien BPJS Rawat Inap di RSUD Ratu Aji Putri Botung Kabupaten Penajam Paster Utara. UNIVERSITAS SANGGA BUANA YPKP.","documents":[],"published_at":"2023-05-11T03:30:04+00:00","updated_at":"2026-10-31T06:57:06+00:00"}}