{"data":{"id":3151,"url":"https:\/\/repo.xbbh.net\/items\/3151","status":"published","type":"thesis","title":"PERANAN E-GOVERNMENT DALAM PELAYANAN PUBLIK DI PT. ASABRI (PERSERO) KANTOR CABANG BANDUNG DIMASA PANDEMI COVID-19","title_alt":null,"abstract":"PERANAN E-GOVERNMENT DALAM PELAYANAN PUBLIK DI PT. ASABRI (PERSERO) KANTOR CABANG BANDUNG DIMASA PANDEMI COVID-19\nPerkembangan teknologi yang semakin canggih menuntut pemerintah memberikan pelayanan tidak terpaku pada cara tradisional, apalagi disaat Pandemi Covid-19 ini menuntut semua orang untuk tidak beraktivitas diluar rumah. Sama seperti pemerintah dan BUMN lain, PT. ASABRI (Persero) sudah menerapkan e- government untuk meningkatkan kinerja pegawai dan perusahaan. Terdapat beberapa aplikasi dan website yang diciptakan dan digunakan guna menerapkan pelayanan, melalui e-government pula peningkatan pelayanan publik dapat terwujud agar tetap menjaga kepercayaan peserta ditengah pandemi saat ini\nDalam penelitian ini, peneliti menggunakan metode penelitian Deskriptif yaitu metode pembahasan dengan menggambarkan dan menjelaskan secara sistematis, faktual, dan akurat mengenai objek yang diteliti. Data yang dikumpulkan melalui cara Penelitian Observasi (Observation) dan Wawancara.\nHasil penelitian mengenai Penerapan e-government dalam meningkatkan pelayanan pada PT. ASABRI (PERSERO) Bandung selama masa Pandemi Covid-19 mengoptimalkan layanan saat pandemi membawa perubahan penting dari mulai tampilan, fungsi, penambahan fitur dan hadirnya versi ios. Dengan adanya penerapan e-government diharapkan mampu memberikan pengalaman layanan yang semakin mudah, cepat dan praktis.","abstract_alt":null,"creators":[{"role":"author","family_name":"PERMADI","given_name":"RETNO YUNIANINGRUM","orcid":null,"national_id":"NPM1011191008"},{"role":"advisor","family_name":"Syafariah","given_name":"Anita","orcid":null,"national_id":"0416017905"}],"year":2022,"date_issued":null,"publication":null,"volume":null,"issue":null,"pages":null,"publisher":null,"isbn":null,"issn":null,"doi":null,"official_url":null,"institution":"Universitas Sangga Buana YPKP","id_number":null,"thesis_level":"diploma","publication_status":"published","refereed":null,"keywords":["Kata kunci : e-government","pelayanan publik","dan Pandemi Covid-19"],"language":"id","subjects":[],"divisions":[{"code":"61406","name":"D3 Keuangan Dan Perbankan","pddikti_code":"61406"}],"citation":"PERMADI, RETNO YUNIANINGRUM (2022) PERANAN E-GOVERNMENT DALAM PELAYANAN PUBLIK DI PT. ASABRI (PERSERO) KANTOR CABANG BANDUNG DIMASA PANDEMI COVID-19. Universitas Sangga Buana YPKP.","documents":[{"name":"1._COVER.pdf","section":"cover","mime_type":"application\/pdf","size":1286699,"sha256":"25a8f2260e7e18e6bb2430a2d31d67dfd17e827c9d0aecc770af3fe2535c958a","access":"public","embargo_until":null,"license":null,"url":"https:\/\/repo.xbbh.net\/items\/3151\/files\/10002\/1._COVER.pdf"},{"name":"2._LEMBAR_PENGESAHAN.pdf","section":"front_matter","mime_type":"application\/pdf","size":1263864,"sha256":"2d5c2e3db6d0db2ff920da828405051d0cefa0cd9bd65cb916a2cf36d8ac31f3","access":"public","embargo_until":null,"license":null,"url":"https:\/\/repo.xbbh.net\/items\/3151\/files\/10003\/2._LEMBAR_PENGESAHAN.pdf"},{"name":"3._LEMBAR_PERNYATAAN.pdf","section":"front_matter","mime_type":"application\/pdf","size":1263859,"sha256":"14bbb3e6eb53c3ebb4b91030f816f6fe11ea207c8cbbb4cdfbd583be81ef51d3","access":"public","embargo_until":null,"license":null,"url":"https:\/\/repo.xbbh.net\/items\/3151\/files\/10004\/3._LEMBAR_PERNYATAAN.pdf"},{"name":"4._ABSTRAK.pdf","section":"abstract","mime_type":"application\/pdf","size":1267434,"sha256":"b0722e11954ae4d45e3ac0389809371654450542a41359b032394250cb2c01f4","access":"public","embargo_until":null,"license":null,"url":"https:\/\/repo.xbbh.net\/items\/3151\/files\/10005\/4._ABSTRAK.pdf"},{"name":"7._BAB_I.pdf","section":"chapter_1","mime_type":"application\/pdf","size":1263913,"sha256":"a442f03bed1a018701b95008057718c9f77b8ae6c449c9d197c7a4f7d663a947","access":"public","embargo_until":null,"license":null,"url":"https:\/\/repo.xbbh.net\/items\/3151\/files\/10006\/7._BAB_I.pdf"}],"published_at":"2023-11-14T04:13:52+00:00","updated_at":"2026-10-31T07:05:17+00:00"}}